Home Assist

Fixtures, Fittings and Services
In the event of a home emergency as a result of breakage of fixtures and fittings, we will arrange for an appropriate repairer (electrician, plumber, locksmith, glazier etc.) to address the problem at one nominated address (call-out fee and first hour labour is covered, thereafter normal rates apply). Please not that all parts and materials used are excluded and will be for the beneficiary’s account.

A home emergency is defined as an event that is potentially life threatening or could possibly cause structural damage to a property. Maintenance related issues are not covered.

Overall limit of 3 incidents per year.

Emergency Services Notification and Call-out

We will, at your request, relay notification of emergencies to the police, traffic, fire brigade, ambulance, security or any other emergency service provider